When will my order arrive?
It depends on the shipping company chosen and the delivery service. We provide a range of shipping providers in major cities, and delivery typically takes between 1 to 3 days from the order and confirmation.
Is there delivery outside the country?
Currently, our contracted shipping companies handle deliveries within the country and to specific cities listed on the delivery page. You can request international delivery through our store team via WhatsApp to provide product weight information and get pricing from international shipping agents not currently registered with the store.
What if there is a manufacturing defect in the product?
Please refer to our return policy to understand the conditions for returns and exchanges. In the case of a manufacturing defect that is agreed upon for return, the company will cover the shipping cost, but the return shipping cost will be borne by the customer. The cost of the product will not be charged to the customer according to our return policy.
I want to order in large quantities. Is there a discount?
The store offers a large quantity delivery service, and discounts of 10-20% may apply to some products. You can contact us directly via the "Contact Us" page to inquire about quantities and discounts.